Privacy Policy

At Ocean y Fuego, we value the trust you place in us when choosing our oceanic art pieces. Therefore, we treat your data with the same respect and care with which we select the elements of lava and the sea.

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase at https://oceanyfuego.com.

1. Data Controller

  • Identity: Cristopher Cacini
  • NIF (Tax ID): Y7091941C
  • Address: 38611 San Isidro, Santa Cruz de Tenerife, Spain.
  • Email: info@oceanyfuego.com
  • Phone: 643 96 78 72
  • Activity: Sale of oceanic art and decorative pieces.

2. What data do we collect?

When you interact with our website, we may collect:
  • Contact details: Name, surname, email address, phone number, and shipping address.
  • Payment data: Payments are processed through the secure Stripe platform. We do not store your credit card details on our servers.
  • Browsing data: IP address, cookies, and analytical data on how you use our website.

3. Purpose of processing

We use your information to:
  1. Manage your orders: Process the purchase, prepare the shipment, and notify you of its status.
  2. Customer service: Respond to your inquiries via email or phone.
  3. Legal compliance: Generate invoices (applying the corresponding 21% VAT) and comply with tax obligations.
  4. Website improvement: Analyze browsing habits to offer you a better artistic experience.

4. Legal basis for processing

We process your data based on:

  • Execution of a contract: To be able to send your art pieces to your home.
  • Your consent: By checking the acceptance box in our forms.
  • Legitimate interest: To ensure the security of the website and improve our services.

5. Data retention

We will keep your personal data only for as long as necessary for the purposes described or as long as there is a legal obligation to keep them (for example, 5 years for accounting and tax records).

6. Recipients of your data

To ensure your pieces arrive home, we share data with:
  • Shipping companies: To manage the delivery of your products.
  • Payment gateways (Stripe): To process payments securely.
  • Legal/Accounting consultancy: For tax and billing management.

7. Your Rights

As a user, you have the right to:
  • Know what data we have about you (Access).
  • Correct incorrect data (Rectification).
  • Request that we delete your data (Erasure).
  • Object to the processing of your data or request its limitation.

To exercise these rights, simply send an email to info@oceanyfuego.com attaching a copy of your ID or equivalent identification document.

8. Data Security

At Ocean y Fuego, we implement technical security measures to protect your information against unauthorized access or data loss. However, please remember that no transmission over the internet is 100% secure.

9. Changes to this policy

We reserve the right to modify this policy to adapt it to new legislation or changes in our store. We recommend reviewing it periodically.

Last updated: February 2026